IOCODO Back to site
Italio

Terms of Use

Version 2026-10-09, effective

Earlier version: September 21, 2026

Also in: Français, Polski

In brief: Italio's A1 level is free in full. An optional one-time purchase opens every level from A2 to C1. There is no subscription. All billing is handled by the Apple App Store or Google Play. By installing or using the App you agree to the terms below.

1. Acceptance of Terms

These Terms of Use ("Terms") govern your use of Italio ("the App"), an app that prepares residents of Italy for the Italian-language exam required for citizenship and for the EU long-term residence permit, published by IOCODO LLC ("we", "our", "us"). By downloading, installing or using the App, you agree to be bound by these Terms. If you do not agree, do not install or use the App.

If you obtained the App from the Apple App Store, the Apple Standard End User License Agreement (EULA) also applies to your use of the App. Where these Terms and the Apple Standard EULA conflict, the Apple Standard EULA governs for installations obtained through the App Store.

2. License

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the App on devices you own or control, solely for personal, non-commercial learning.

You may not:

3. Free and Paid Content

The App uses a freemium model:

C1 is the highest level in the App today. If we add more, we will say clearly in the App and on the store listing whether they are included in an existing purchase.

4. In-App Purchase

The full learning path is available as a single one-time, non-subscription purchase, sold and billed by the Apple App Store or Google Play. There is no recurring billing and nothing renews.

How long it lasts: it is a lifetime purchase. You pay once, nothing renews, and every level from A2 to C1 stays open for as long as we offer Italio. If we decide to stop offering Italio, we will tell you in the App at least 30 days before.

The price is shown in the App in your local currency before you confirm a purchase. Prices vary by storefront.

Restoring purchases: if you reinstall the App or change devices, use Restore purchase on the upgrade screen to restore your existing entitlement.

Refunds are handled by the platform you purchased from, under Apple's or Google's respective policies. We do not separately process payments and cannot issue platform refunds directly.

5. Accounts

The App does not require you to create an account or provide personal information to learn. To back up your learning progress, the App signs you in anonymously, and you can optionally link an Apple or Google account to carry that progress to another device. Your purchase entitlement is tied to your Apple App Store or Google Play account, not to any account we hold. See our Privacy Policy for details on data handling, and the account deletion page for how to remove your account.

6. Intellectual Property

The App, including its code, lessons, exercises, audio, art and design, is owned by IOCODO LLC and protected by copyright and other intellectual property laws. All rights not expressly granted to you in these Terms are reserved.

7. Third-Party Content and Attribution

Italio does not include third-party licensed dictionaries or question banks. Every word, grammar card, reading text, listening script, speaking prompt and exam simulation is original material, written by IOCODO LLC on the publicly available exam syllabus. See Section 8 for the syllabus and non-affiliation statement.

8. Learning Content and the Exam Syllabus

Italio is based on the syllabus published for the CILS or CELI modulo cittadinanza (level B1) and the civic-integration exam for the EU long-term residence permit (level A2). IOCODO LLC is an independent developer. Italio is not affiliated with, endorsed by, or certified by Università per Stranieri di Siena, Università per Stranieri di Perugia, Università Roma Tre, Società Dante Alighieri, the Ministero dell'Interno or any exam commission, and no part of the App is an official exam product.

Our lessons and simulations are prepared with care, but language learning involves judgement and the App is a study aid, not a guarantee of any specific result, exam result included. If you spot a mistake, report it in the App and we will review it.

9. Updates

We may release updates that fix bugs, add content or levels, and change features. Updates are delivered through the Apple App Store or Google Play. Some updates may be required to keep the App working correctly.

10. Disclaimer of Warranties

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the App will be uninterrupted, error-free, or compatible with every device.

If you are a consumer living in the European Union, this section does not apply to you: Section 15 does.

11. Limitation of Liability

To the fullest extent permitted by applicable law, IOCODO LLC shall not be liable for any indirect, incidental, consequential, special or exemplary damages arising out of or in connection with your use of the App, including loss of progress, data or recordings. Our total liability shall not exceed the amount you paid, if any, for the App in the twelve months preceding the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be limited or excluded under the law that applies to you.

If you are a consumer living in the European Union, this section does not apply to you: Section 15 does.

12. Termination

These Terms remain in effect while you use the App. You may terminate at any time by uninstalling the App. We may suspend or terminate your license if you breach these Terms. Termination does not entitle you to a refund of any purchase already made.

13. Changes to These Terms

We may update these Terms, for example when the law, the App or the services it depends on change. We publish each new version on this page with its date.

Before a new version that changes your rights or obligations takes effect, we tell you in the App, with reasonable notice. If you do not agree with it, you can stop using the App and delete your account at any time, as described in Section 5. If you keep using the App once the new version has taken effect, it applies to you.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which IOCODO LLC is established, without regard to its conflict-of-laws principles. Where local consumer-protection law gives you stronger rights, those rights prevail.

15. Consumers in the European Union

If you are a consumer and live in the European Union, Italy included, this section applies to you and prevails over anything else in these Terms.

Section 10 (Disclaimer of Warranties) and Section 11 (Limitation of Liability), including its limit on our total liability, do not apply to you. Instead, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or of our failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or that is caused by events outside our reasonable control.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, for willful misconduct or gross negligence (in Italy, dolo o colpa grave), or any other liability that cannot be limited by law.

16. Contact

For questions about these Terms, please contact:

IOCODO LLC
Address: 30 N Gould St Ste N, Sheridan, WY 82801-6317, USA
Email: support@iocodo.com
Phone: +1 307 800 7271 (calls, voicemail and text messages)
Website: iocodo.com